Monday through Friday 8:30-5pm

• Photo & Logo Desserts - 5 days
• Custom Butter Cookies - 5 days
• Standard Menu Items - Available at the cafes daily while supplies last
• Desserts with a plaque or writing - Best to pre-order at least 2 days in advance so the plaque can be prepared by the experts at our bakery.

We only offer limited customizations on our 6-inch cakes:

• Writing
• Fairy Dust

There are more customization options on 9-inch and Sheet Cakes including:

• Writing
• Fairy dust
• Special icing borders with sprinkles
• Colorful drips
• Icing rosettes
• Add an image

Please note that there are a few 9-inch desserts that cannot be customized except for writing:

• New York Cheesecake
• The Big O
• Everyone's Favorite Mousse Cake
• Tres Leches
• Tiramisu
• White Chocolate Concorde Cake
• Dark Chocolate Concorde Cake

We make a limited selection of 6-inch cake flavors, but you can always get slices of any flavor you like!

The chocolate we use to write on cakes is not vegan, so we will not put non-vegan writing or decorations on a vegan dessert. 

No, we only write with white chocolate or milk chocolate.

Custom orders are baked within 1-2 days of pickup. Standard menu items are baked fresh every week and kept at 0 degrees, so they stay at peak freshness until we deliver them to the store.

We have several desserts that are made with fresh fruit in the batter. We do not decorate our desserts with fresh fruit, however, and our stores do not keep fresh fruit on hand.

Cover it with plastic wrap, making sure all the exposed parts are covered. Store leftover cake in the fridge, but keep in mind that
some flavors are best at room temp. You can find the storage and serving instructions for each cake on our website.

If it’s wrapped well with no exposed edges, it will keep for up to a week in the fridge and up to a month in the freezer. 

Please note that our kitchen is neither nut-free nor gluten-free. Our desserts are not meant for individuals who have severe allergy concerns. Please see our Food Allergy Statement. 

In our bakery, ingredients are labeled with possible allergens. However, there is always a risk of cross-contamination. There is also a possibility that manufacturers of the commercial products we use could change the formulation at any time, without notice

• Photo & Logo Desserts - 5 days prior to your order due date
• Custom Butter Cookies - 5 days prior to your order due date
• Desserts with a plaque or writing - 2 days prior to your order due date
• Standard Menu Items - 1 day prior to your order due date

Our cakes designs are not smooth on top so we cannot write on an uneven surface. We require a purchase of a plaque, so the writing looks beautiful!  The recipient has a delicious, personalized piece of white or dark chocolate to take home with them.

Sure, but please give us a call before you make the trip to ensure our truck has arrived with your order.

Sunday, noon – 10 pm
Monday – Thursday, 11am – 10pm
Friday – Saturday, 11 am – midnight

Holiday closures
Easter Sunday
Memorial Day
Fourth of July
Labor Day
Thanksgiving
Christmas Eve – close at 5pm
Christmas Day
New Year’s Day